Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How do I remove unwanted To fields

  • 2 réponses
  • 1 a ce problème
  • 13 vues
  • Dernière réponse par Caison

Caison
Caison
more options

As a newbie, I apologise if this is a duplicate post, as I can't find the original on the site.

In the Write window, a friend has 4 tabs next to 4 address fields all giving the TO, CC, BCC options. When they enter an address into the top field, labelled To, their From address is copied into the second address field down, also defaulting to To. Consequently, they're receiving back a copy of the outgoing mail.

Only one To address field is required so how can we remove the extras please? I don't know the version number but the install is about 6 months old.

Thanks, Caison.

As a newbie, I apologise if this is a duplicate post, as I can't find the original on the site. In the Write window, a friend has 4 tabs next to 4 address fields all giving the TO, CC, BCC options. When they enter an address into the top field, labelled To, their From address is copied into the second address field down, also defaulting to To. Consequently, they're receiving back a copy of the outgoing mail. Only one To address field is required so how can we remove the extras please? I don't know the version number but the install is about 6 months old. Thanks, Caison.

Solution choisie

on the tools menu (alt+T) > open account settings select copies and folders. and make sure CC and BCC these addresses is not set.

Also restart with addons disabled from the help menu and see if that stops the automatic insert, as I assure you it does not do that for me.

While the number of to boxes can be forced to one, it is not a good idea as that whole header turns into a squeeze if you click reply all to a mail with more than one recipient.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

on the tools menu (alt+T) > open account settings select copies and folders. and make sure CC and BCC these addresses is not set.

Also restart with addons disabled from the help menu and see if that stops the automatic insert, as I assure you it does not do that for me.

While the number of to boxes can be forced to one, it is not a good idea as that whole header turns into a squeeze if you click reply all to a mail with more than one recipient.

Caison
Caison Auteur de la question
more options

Matt, I'll try your suggestions when I'm next visiting the laptop's location, probably in the next week. Thank you for taking the trouble to reply. Caison.

EDIT All sorted, thank you Matt.

Modifié le par Caison