We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

others not able to send mail to my account

  • 3 réponses
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par Matt

turon
turon
more options

I have manually entered all the information as my hosting website has provided and I am able to send mail but others are not able to sen mail to me.

The following message occurs every attempt to send to my account:

Delivery to the following recipient failed permanently: 

    turon@microciderco.com.au

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain microciderco.com.au by aspmx.l.google.com. [2607:f8b0:400d:c00::1a].

The error that the other server returned was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 i68si5152525qgd.15 - gsmtp

I have manually entered all the information as my hosting website has provided and I am able to send mail but others are not able to sen mail to me. The following message occurs every attempt to send to my account: Delivery to the following recipient failed permanently: turon@microciderco.com.au Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain microciderco.com.au by aspmx.l.google.com. [2607:f8b0:400d:c00::1a]. The error that the other server returned was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 i68si5152525qgd.15 - gsmtp

Toutes les réponses (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Have you actually created the email address i the mail server for your domain? That message is from your hosting provider saying you have not yet done so.

turon
turon Auteur de la question
more options

As far as im aware yes I have

I have used manual configuration in Thunderbird to set up the mail accounts and entered all the fields as shown by the hosting site

I am able to send mail via thunderbird but not able to receive it ?

Thanks

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Well the domain passes most standard checks. http://www.dnsstuff.com/tools#dnsReport|type=domain&&value=microciderco.com.au

Google, whom I assume are your hosts are emphatic when I send mail to that address that the address simply does not exist. So I think you need to revisit that part of your domain setup. perhaps create a couple of other addresses and see if they play nice.