Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

When I reset Firefox, after being told that bookmarks would be saved, none now appear. How do I restore boookmarks?

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

After reset all of my bookmarks are missing, despite pop-up that said they would be saved. The Bookmarkbackups folder within the old firefox data folder is empty. Where are the books and importantly how do I restore them?

After reset all of my bookmarks are missing, despite pop-up that said they would be saved. The Bookmarkbackups folder within the old firefox data folder is empty. Where are the books and importantly how do I restore them?

Toutes les réponses (2)

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Look on your desktop. Do you see a folder oldfirefox?

https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?esab=a&s=restore&r=1&as=s Restore the default Smart Bookmarks Folders This article explains how to restore the default Most Visited, Recently Bookmarked, or Recent tags "Smart Bookmarks" folders, if you deleted them.

https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?esab=a&s=restore&r=1&as=s Recovering important data from an old profile If you've had to create a new Firefox profile, this article will explain how to recover information like bookmarks, history and passwords from an old one.