Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird keeps downloading the same messages even after deleting from trash folder

more options

Also get this message no when emailing one of my groups " is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail."

Also get this message no when emailing one of my groups " is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail."

Solution choisie

Hello, could you please provide the following information?

  • What type of email account is it (IMAP or POP)?
  • Who is the email provider (GMail, other webmail, self-hosted..)?

Please consider creating a new thread about the groups email issue. Having one thread per question makes it easier to answer, read and search for them.

Doing so will also allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.

Thank you!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (5)

more options

Solution choisie

Hello, could you please provide the following information?

  • What type of email account is it (IMAP or POP)?
  • Who is the email provider (GMail, other webmail, self-hosted..)?

Please consider creating a new thread about the groups email issue. Having one thread per question makes it easier to answer, read and search for them.

Doing so will also allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.

Thank you!

more options

My email account is a POP and my provider is verizon.net

more options

Thank you!

According to the web browser used to post this question, you are using Thunderbird for Mac.

POP accounts have several options to deal with deleted email (or its retention). Can you double-check if your settings match desired behavior under Tools > Account Settings > Account name > Server Settings ?

more options

i'm using a PC with win 7 not a mac

more options

Regardless, the menus are the same for WIndows or Mac.