Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

When I attach a document to an e-mail, the document screen comes up behind the e-mail, instead of on top, which it did historically. How can I fix this?

  • 1 réponse
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par guigs

Mark5551
Mark5551
more options

Historically the document screens would pop-up on top of the e-mail. I would select & click on the document I wanted. Now the document screens come up behind the e-mail, and I have to shrink the e-mail page to get access to the documents. This becomes a major problem when a number of attachments are going with the e-mail message. I don't recall doing anything that would have changed the process, and I can't figure out how to reverse it. PS -- I use Cox e-mail in a Mozilla platform.

Historically the document screens would pop-up on top of the e-mail. I would select & click on the document I wanted. Now the document screens come up behind the e-mail, and I have to shrink the e-mail page to get access to the documents. This becomes a major problem when a number of attachments are going with the e-mail message. I don't recall doing anything that would have changed the process, and I can't figure out how to reverse it. PS -- I use Cox e-mail in a Mozilla platform.

Toutes les réponses (1)

guigs
guigs
more options

Mark, I understand that you are frustrated with a changed functionality of an email website that you use. There is a feature in Firefox that switches to a tab immediately in the "3bar" menu > Options under Tabs, please make sure that nothing has changed.

Please also update to version 32, and post back with your results.