Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Deleting incorrect log in names

amolad
amolad
more options

The incorrect name is still appearing as an optional log in name. Is there ANY way to delete the incorrect name so it doesn't appear when I try to log in? I only want ONE log in -- the correct one -- to appear. Going into Settings >Privacy > Clear private data DOES NOT WORK.

The incorrect name is still appearing as an optional log in name. Is there ANY way to delete the incorrect name so it doesn't appear when I try to log in? I only want ONE log in -- the correct one -- to appear. Going into Settings >Privacy > Clear private data DOES NOT WORK.

Toutes les réponses (3)

Sangram Biswal
Sangram Biswal
more options

If you have Sync enabled on you mobile and Pc , delete non-required usernames and passwords from your Pc and it'll automatically remove it from your phone

amolad
amolad Auteur de la question
more options

I don't have the incorrect usernames on my PC. There is only one: the correct one. I only have them on my phone, due to fatfingered attempts to log in. When my finger gets NEAR the username box FOUR different log in names jump up at me. They block out the LOGIN button. It's VERY annoying. I only want ONE. The correct one.

Sangram Biswal
Sangram Biswal
more options

Then try to clear Form and Search history on both of your devices. Make sure to chose everything not just one hour or today!