Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Browser-based game suddenly not working.

  • 2 réponses
  • 3 ont ce problème
  • 5 vues
  • Dernière réponse par troop777

more options

Hi,

I've been playing The West for almost a year now, and I've never had any issues. It's a browser-based game that doesn't require any download in order to play.

About a week ago, I noticed the initial load screen was taking a lot longer to load than it ever has. It would load, but would take like 10 times as long.

But now it's gotten to the point where it won't fully load at all; the green load bar in the center of the screen will load to a certain point, and then just stop and hang there, and won't move forward. I have to hit the "Hide" button in order to get into the game. Once in the game, I can't navigate the map (each new section of map you click on needs to load), and as it's trying to load it once again stops and hangs, and I have to click "Hide" again. This time-consuming process is messing up the game because it's now taking forever to be able to do anything in the game.

Once in the game, the lag has gotten a lot worse as well.

I already tried resetting Firefox to its default settings, and that didn't work. I went into Firefox on Safe Mode and that didn't work. BUT, when I use Google Chrome the game works without any problems. I don't like Chrome and want to keep using Firefox.

What should I do?

Thank you so much :)

troop

Hi, I've been playing The West for almost a year now, and I've never had any issues. It's a browser-based game that doesn't require any download in order to play. About a week ago, I noticed the initial load screen was taking a lot longer to load than it ever has. It would load, but would take like 10 times as long. But now it's gotten to the point where it won't fully load at all; the green load bar in the center of the screen will load to a certain point, and then just stop and hang there, and won't move forward. I have to hit the "Hide" button in order to get into the game. Once in the game, I can't navigate the map (each new section of map you click on needs to load), and as it's trying to load it once again stops and hangs, and I have to click "Hide" again. This time-consuming process is messing up the game because it's now taking forever to be able to do anything in the game. Once in the game, the lag has gotten a lot worse as well. I already tried resetting Firefox to its default settings, and that didn't work. I went into Firefox on Safe Mode and that didn't work. BUT, when I use Google Chrome the game works without any problems. I don't like Chrome and want to keep using Firefox. What should I do? Thank you so much :) troop

Toutes les réponses (2)

more options

I also want to add that all other components of Firefox are working just fine. I can surf the web without problems, it's just this game that's giving me trouble.

more options

Alright, not much support here :(