Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I get a popup box asking to upgrade to ver 33.0 What is current ver?

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par James

CarlWS
CarlWS
more options

running WXP, FireFox 32.0.3, everything seems to be fine. Sometimes a applet opens asking to update/upgrade to Ver 33.0.0. I suspect this is a hack, and never commit but close. When I open the Help About box it says I'm up to date with 32.0.3. Is this the latest version? Is the popup a trap? If so should we not have a fix? Thanx Carl

running WXP, FireFox 32.0.3, everything seems to be fine. Sometimes a applet opens asking to update/upgrade to Ver 33.0.0. I suspect this is a hack, and never commit but close. When I open the Help About box it says I'm up to date with 32.0.3. Is this the latest version? Is the popup a trap? If so should we not have a fix? Thanx Carl

Solution choisie

Actually it may have been a legit update notice from Mozilla but by mistake. Firefox 33.0 is planned for Release on October 14.

From https://support.mozilla.org/en-US/forums/contributors/710762 Tyler Downer wote: Due to a manual error, we accidentally released Firefox 33b9 to release users today. None of them should have been able to actually install it, but they would have gotten messages saying they needed to update. We've fixed this, and due to an already planned upgrade to our release software this won't be possible in the near future.

Sorry for the confusion guys.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

CoryMH
CoryMH
more options

Don't trust the pop-up, trust your Help > About box.

Did you get that pop-up after visiting a specific site, or did you always see it no matter where you go? If you are seeing it everywhere, you may want to scan using free anti-malware tools. Try tools such as:

You can also try add-ons such as Adblock Plus, and check your pop-up settings. Please see Pop-up blocker settings, exceptions and troubleshooting for more information.

James
James
  • Top 25 Contributor
  • Moderator
more options

Solution choisie

Actually it may have been a legit update notice from Mozilla but by mistake. Firefox 33.0 is planned for Release on October 14.

From https://support.mozilla.org/en-US/forums/contributors/710762 Tyler Downer wote: Due to a manual error, we accidentally released Firefox 33b9 to release users today. None of them should have been able to actually install it, but they would have gotten messages saying they needed to update. We've fixed this, and due to an already planned upgrade to our release software this won't be possible in the near future.

Sorry for the confusion guys.

Modifié le par James