Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can't remove Brightbrowse add-on

more options

I've set my homepage, but when I open Firefox Brigthbrowse opens. I've tried to remove or disable, the buttons press but nothing happens. How can I get rid of this garbage?

I've set my homepage, but when I open Firefox Brigthbrowse opens. I've tried to remove or disable, the buttons press but nothing happens. How can I get rid of this garbage?

Toutes les réponses (3)

more options

Brightbrowse is in your Addons list. Try to remove it from there. If you can't, go into your Control Panel and try to remove it from there as well.


it looks like user.js is currently active in Firefox. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.
more options

I've tried many times to remove Brightbrowse from Mozilla's add-on list but nothing happens when I click on disable or remove. Brightbrowse appears no where in my Control Panel. Home page is correctly set, but opening Firefox still opens to Brightbrowse. How can I get rid of this crap?

more options