Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Still Stuck in SPAM folder-

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par Toad-Hall

more options

Answer to previous question from Todd Hall

Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated.

I don't have a left folder pane and there is no View tab.

To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab.

I've attached a screen shot of the folder.

I'm really stuck and will consider re-installing T-Bird

Again,

Thanks,

Fred Zurofsky


On Wed, Oct 22, 2014 at 6:57 AM, Mozilla Support Forum < no-reply@support.mozilla.org> wrote:

> [image: Mozilla Support]I'm stuck in Spam folder. No tab for inbox > visible. How do I navigate out of Spam? > *Toad-Hall* Oct 21, 2014 8:57:21 PM > > re; No tab for inbox is visible > > that's because you are looking at the Junk or Spam folder. So there will > be a tab stating that you are in that folder. > > In the left Folder Pane, click on 'Inbox'. (It's note visible FJZ) > > Can you see the left Folder Pane? View > Layout > select: Folder Pane or > Menu icon > Options > Layout > select: Folder Pane > > Can you see all your folders in the Folder Pane? (NO FJZ) View > Folders > select: > All or Menu Icon > Folders > select: All >

My Response:

Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated.

I don't have a left folder pane and there is no View tab.

To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab.

I couldn't attach the screen shot.

I'm really stuck and will consider re-installing T-Bird

Again,

Thanks,

Fred Zurofsky

Answer to previous question from Todd Hall Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated. I don't have a left folder pane and there is no View tab. To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab. I've attached a screen shot of the folder. I'm really stuck and will consider re-installing T-Bird Again, Thanks, Fred Zurofsky On Wed, Oct 22, 2014 at 6:57 AM, Mozilla Support Forum < no-reply@support.mozilla.org> wrote: > [image: Mozilla Support]I'm stuck in Spam folder. No tab for inbox > visible. How do I navigate out of Spam? > *Toad-Hall* Oct 21, 2014 8:57:21 PM > > re; No tab for inbox is visible > > that's because you are looking at the Junk or Spam folder. So there will > be a tab stating that you are in that folder. > > In the left Folder Pane, click on 'Inbox'. (It's note visible FJZ) > > Can you see the left Folder Pane? View > Layout > select: Folder Pane or > Menu icon > Options > Layout > select: Folder Pane > > Can you see all your folders in the Folder Pane? (NO FJZ) View > Folders > select: > All or Menu Icon > Folders > select: All > My Response: Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated. I don't have a left folder pane and there is no View tab. To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab. I couldn't attach the screen shot. I'm really stuck and will consider re-installing T-Bird Again, Thanks, Fred Zurofsky

Toutes les réponses (1)

more options

Please use the original question as all conversation will be in one questions. It's not very easy tracking a converation that is split up into more than one question. also no image attached.