Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

since from three days my ff browser become very slow .many ppoups r coming and ads r loading on firefox . i want my firefox back to normal condition .

more options

i always use firefox browser and recently i got a sirious broblem in ff. i am getting too many popups and ads in ff . i try to remove them but i cant succed . i dont know how to solve this . i have check control pannel also for to check there are any unwanted softwares .there are all good softwares there . i am getting too much anger due to these ads . when ever i open anything i am getting ads . i have seen that the adds are coming in chrome also . i want u to suggest good tip . i am not able to browse internet properly due to these ads . please help me .

i always use firefox browser and recently i got a sirious broblem in ff. i am getting too many popups and ads in ff . i try to remove them but i cant succed . i dont know how to solve this . i have check control pannel also for to check there are any unwanted softwares .there are all good softwares there . i am getting too much anger due to these ads . when ever i open anything i am getting ads . i have seen that the adds are coming in chrome also . i want u to suggest good tip . i am not able to browse internet properly due to these ads . please help me .

Solution choisie

you should run those scanners nevertheless, they are specialised in adware that your traditional anti virus software might not catch.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

hello, you probably have malicious software present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

i already have kaspersky antivirus software . these adds showing even in chrome and internet explorar also .

more options

Solution choisie

you should run those scanners nevertheless, they are specialised in adware that your traditional anti virus software might not catch.

more options

thanks sir ,my problem have solved . the adds are removed from browser now.