Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox will not access the internet (The connection was reset) is what is showing. I reset, uninstalled & reinstalled and still nothing. Explorer works fine?

  • 2 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par pts4

more options

Shortly after a scheduled update from McAfee I lost internet connection for Firefox. The McAfee may just be a coincidence as I have other computers that have the same programs and they are not having this issue.

I have reset, cleared cache, uninstalled & reinstalled Firefox and still nothing. Oddly enough my McAfee will not connect to the internet for any updates as it seems to be somehow connected to Firefox.? I have had McAfee remote in and uninstall and reinstall both programs to no avail. My internet explorer is working fine/no issues.

Shortly after a scheduled update from McAfee I lost internet connection for Firefox. The McAfee may just be a coincidence as I have other computers that have the same programs and they are not having this issue. I have reset, cleared cache, uninstalled & reinstalled Firefox and still nothing. Oddly enough my McAfee will not connect to the internet for any updates as it seems to be somehow connected to Firefox.? I have had McAfee remote in and uninstall and reinstall both programs to no avail. My internet explorer is working fine/no issues.

Toutes les réponses (2)

more options

If you disable McAfee, does Firefox connect?

more options

No it does not work, uninstalled both McAfee and Firefox and only reinstalled Firefox alone, still did not work. I have now both reinstalled and am still unable to connect