Firefox starts but can't access any website.same issue is experienced with Chrome, not Explorer
Hello, I have an issue with surfing with Firefox. The browser starts but can't access any website. The same issue is experienced with Google Chrome. On the other hand, Internet Explorer works smoothly. Thanks
Solution choisie
Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
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Have you checked your firewall? http://kb.mozillazine.org/Firewalls https://support.mozilla.org/kb/Firewalls
Solution choisie
Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}