Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Add ons do not stay loaded...

  • 5 réponses
  • 6 ont ce problème
  • 3 vues
  • Dernière réponse par XRaiderV18

more options

I have to reinstall certain certain add ons after computer restart, after disconnecting and reconnecting to the internet, and sometimes even after closing and re-opening Firefox. The add ons are Add Block plus, No Squint, and Classic Theme Restorer. This is a recent issue that arose after the latest upgrade. Is there anything that can be done to solve this???

I have to reinstall certain certain add ons after computer restart, after disconnecting and reconnecting to the internet, and sometimes even after closing and re-opening Firefox. The add ons are Add Block plus, No Squint, and Classic Theme Restorer. This is a recent issue that arose after the latest upgrade. Is there anything that can be done to solve this???

Solution choisie

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

You can also check for problems with preferences.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (5)

more options

I keep loosing adblock plus, tabmix plus and videodownload helper on my end. thank you god it isnt just me!

more options

Solution choisie

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

You can also check for problems with preferences.

more options

Thanks. Since I was not 100% sure of the files the info from the links helped. I went ahead and did the reset Firefox then reloaded the add ons. There was an obvious corruption in one of the files. All seems to be working as it should be.

more options

going to try that myself. will update with progress here https://support.mozilla.org/en-US/questions/1031052#answer-654088

more options

attempt failed. decided to go one further and deleted my browser's profile this time.