Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox updated and now I cant watch videos, i updated to the latest version of adobe flash player too

  • 8 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par Wolvie

more options

Firefox automatically updated to version 34.0.5 and then stopped playing videos saying adobe plugin was out of date and a security risk. I updated to the latest version 16.0.0.235 and still have the same issue. I made sure plugin is set to always activate too.

Firefox automatically updated to version 34.0.5 and then stopped playing videos saying adobe plugin was out of date and a security risk. I updated to the latest version 16.0.0.235 and still have the same issue. I made sure plugin is set to always activate too.

Toutes les réponses (8)

more options

@Wolvie

Try a full uninstall, clean up of any flash related files, and a fresh reinstall from the adobe site.

I made a BAT file to do just that. close all browsers before running

Hopefully that will help you

http://adobeflashcleanup.blogspot.com/

Best Regards

more options

That didn't fix the issue :(

more options

Try running as admin ?

any errors?

what is displayed when you try an play vids?

more options

no errors video area just stays black and nothing loads

more options

Is there a way to roll back the firefox update?

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

Drivers are up to date, tried turning off all those settings still will not play any video on any page. It was working fine until firefox updated to the new version.

more options

is there a way to go back to the previous version of firefox?