Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why the flash player don't work after installing the video downloader add-on?

more options

I've installed and uninstall the Firefox mobile app several times to try and fix this issue. Every time I add the video downloader add-on the flash player won't let me tap to play videos anymore. I've tried to completely enable the flash but still didn't work. I've used this add on for a few months and it worked fine up until the last Firefox update. Without the add-on the flash player works fine but after I've added the video downloader add-on I would have to uninstall and reinstall the mobile spot to get the flash to work again. I really love to use this add-on that's the advantage that Firefox mobile app has over other web browser. Please tell me how I can fix this issue. THANKS

I've installed and uninstall the Firefox mobile app several times to try and fix this issue. Every time I add the video downloader add-on the flash player won't let me tap to play videos anymore. I've tried to completely enable the flash but still didn't work. I've used this add on for a few months and it worked fine up until the last Firefox update. Without the add-on the flash player works fine but after I've added the video downloader add-on I would have to uninstall and reinstall the mobile spot to get the flash to work again. I really love to use this add-on that's the advantage that Firefox mobile app has over other web browser. Please tell me how I can fix this issue. THANKS

Toutes les réponses (1)

more options

Hello FRYDAE

Welcome to SuMo help Forum, Thankyou for reaching us here

About your problem , have you tried to clear your privacy/browsing data? And see if flash works? And you can try to disable the add-on, if you don't want to use it . and enable it again if you want to download a video .

Cheers!