Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

'email link' does not work with exchange or 365 in version 34.0.5 - it keeps sending me to an add account page and then tells me the page is already added

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par Paul Wileman

more options

Emailing links directly from firefox using my business email used to be easy but now using windows 8 (and currently firefox v 34.0.5) I keep getting sent to a page requesting that I add my email account (exchange, office 365). However when I do this it just says that this account is already added and does not give me any other options. I have also tried adding Outlook and Exchange active sync and the result is the same. Can anyone advise please? If I open the same pages in internet explorer I can email the link without any issues but firefox is my preferred browser.

Emailing links directly from firefox using my business email used to be easy but now using windows 8 (and currently firefox v 34.0.5) I keep getting sent to a page requesting that I add my email account (exchange, office 365). However when I do this it just says that this account is already added and does not give me any other options. I have also tried adding Outlook and Exchange active sync and the result is the same. Can anyone advise please? If I open the same pages in internet explorer I can email the link without any issues but firefox is my preferred browser.

Solution choisie

Are you using an add on? https://addons.mozilla.org/en-US/fire.../email-link-button/ Once you attach the accounts and check the credentials on your operating system it should work.

However, if you would like to change what happens try these steps: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

Are you using an add on? https://addons.mozilla.org/en-US/fire.../email-link-button/ Once you attach the accounts and check the credentials on your operating system it should work.

However, if you would like to change what happens try these steps: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

more options

paulwileman said

Emailing links directly from firefox using my business email used to be easy but now using windows 8 (and currently firefox v 34.0.5) I keep getting sent to a page requesting that I add my email account (exchange, office 365). However when I do this it just says that this account is already added and does not give me any other options. I have also tried adding Outlook and Exchange active sync and the result is the same. Can anyone advise please? If I open the same pages in internet explorer I can email the link without any issues but firefox is my preferred browser.