Is it an included picture or a link to a picture? If its a link the adress could be relative. It is one way to stop people from stealing copyrighted pics. If that not the case you should be able to right-click and copy.

Thanks for the response. The picture is included along with several others in the body of the email. It is not a link. But when I try the right-click "copy image", and then Ctrl V paste it into a Word document, all that pastes is the frame, which is invisible unless you click in the paste area. The actual image never shows up. Maybe there's something about Word in regard to this.

The thing is I can't reproduce it. Only time I canget something simulare is when i try to copy a picture that is linked, which means it's not a picture, it is a link to a picture on a server. It shows up as pictures thou, IF you allowed it in settings private security. Try to send yourself a picture, cut and past, then cut and past something else (that way you dont have your first cut up front) Send it, and try to cut and past from that email.

Look at this answer for behavior in Word. http://answers.microsoft.com/en-us/office/forum/officeversion_other-word/why-do-pictures-not-show-in-word/c619a72e-7d47-4a0f-851d-b97dacff2ba7

Thanks to everyone for their help.

The problem has been solved -- by trying everything and finally figuring it out.

If you run into this problem, it may be because, unless you know the file format of the inserted image, the programs can't figure it out for you. Position your cursor over the image, right-click, and save the image as a .jpeg rather than simply copying it. Then work with the .jpeg file in whatever picture-management program you normally use -- or even insert it in Word.