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Is Firefox causing trouble with my att.net/yahoo e-mail log-in?

  • 3 réponses
  • 5 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

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I sign on to my att.net/yahoo e-mail account and It comes up ok, but I cannot open any of the e-mails or do anything else. Also have kind of the same problem with my AOL account, only it says "ZOIDS! Error 8!" and will not load at all. This is extremely disconcerting, and it's been happening occasionally since November. However, in the last two days, I have not been able to access either e-mail account through my Mozilla Firefox browser, which I would prefer, but can to a degree through the Microsoft Explorer (which I would rather not use). Can you help?

I sign on to my att.net/yahoo e-mail account and It comes up ok, but I cannot open any of the e-mails or do anything else. Also have kind of the same problem with my AOL account, only it says "ZOIDS! Error 8!" and will not load at all. This is extremely disconcerting, and it's been happening occasionally since November. However, in the last two days, I have not been able to access either e-mail account through my Mozilla Firefox browser, which I would prefer, but can to a degree through the Microsoft Explorer (which I would rather not use). Can you help?

Solution choisie

Open the options for that add-on. See if there is a Disable On This Site.

If you can't, try Adblock Plus {web link} This can be disabled on sites you choose.

Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).


That was very good work. Well Done. Please flag your last post as Solved Problem so other will know.

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Toutes les réponses (3)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


If there is still a problem;

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

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I discovered the problem ... I had installed "Simple Ad Blocker." Yahoo Mail and AOL Mail did not like that. Disabling "Simple Ad Blocker" solved the problem. All is well, and I get to see all this annoying ads all the time on both sites!

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Solution choisie

Open the options for that add-on. See if there is a Disable On This Site.

If you can't, try Adblock Plus {web link} This can be disabled on sites you choose.

Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).


That was very good work. Well Done. Please flag your last post as Solved Problem so other will know.