Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I'm trying to configure my gmail account but Thunderbird won't recognise my username/password

  • 3 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par Matt

NDavo
NDavo
more options

I have just downloaded Thunderbird 31.4.0 on my new MacBook Pro (OS X Yosemite 10.10) and am trying to configure my existing gmail account. When the Mail Account Setup wizard prompts me for my gmail username and password it returns the message: "Configuration could not be verified -- is the username or password wrong?". They are not. I have enabled POP and IMAP in my gmail settings and less secure applications, another common issue, are allowed. I've gone through the Captcha thing.

I'm stumped and would appreciate any help.

Thanks.

I have just downloaded Thunderbird 31.4.0 on my new MacBook Pro (OS X Yosemite 10.10) and am trying to configure my existing gmail account. When the Mail Account Setup wizard prompts me for my gmail username and password it returns the message: "Configuration could not be verified -- is the username or password wrong?". They are not. I have enabled POP and IMAP in my gmail settings and less secure applications, another common issue, are allowed. I've gone through the Captcha thing. I'm stumped and would appreciate any help. Thanks.

Toutes les réponses (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

when did you create your gmail account?

NDavo
NDavo Auteur de la question
more options

Probably around 2008-09. The same Gmail account was configured to Thunderbird on my old Mac.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The usual causes of these, once you get past the gmail settings and Google stupidity are firewall and anti virus. Although Yosemite has some new security stuff that messes with applications I understand.

I even read one thread where the issue was the timezone and time on the apple device. EMail did not work if the time and timezone were incorrect.