Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Old MacBook crashed. Only Hard Drive salvageable. Cannot use finder>Go>Library>App Support...

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par user1089369

more options

Old MacBook crashed. Water damage. Only Hard Drive salvageable. Cannot use finder>Go>Library>App Support.Firefox IF I am searching the external Old Hard Drive.

Desperately need instructions on how to get Firefox data from external hard drive.

I am attaching an image below of my OLD HARD DRIVE view. The top image is what I see if I select the "User Folder". There is no Library, there is no Application Support. The bottom image is what I see if I select "Library". The folder is empty. You can see that I have been a Firefox user for three years now. I love Firefox! I just need my data and Bookmarks badly :(

Maybe it helps to know that when I bought the new Mac at Apple Store they did a data transfer of the Applications ONLY.

Old MacBook crashed. Water damage. Only Hard Drive salvageable. Cannot use finder>Go>Library>App Support.Firefox IF I am searching the external Old Hard Drive. Desperately need instructions on how to get Firefox data from external hard drive. I am attaching an image below of my OLD HARD DRIVE view. The top image is what I see if I select the "User Folder". There is no Library, there is no Application Support. The bottom image is what I see if I select "Library". The folder is empty. You can see that I have been a Firefox user for three years now. I love Firefox! I just need my data and Bookmarks badly :( Maybe it helps to know that when I bought the new Mac at Apple Store they did a data transfer of the Applications ONLY.
Captures d’écran jointes

Toutes les réponses (1)

more options

This isn't something Firefox can really help on since the computer was destroyed. (Nor could any other browser support) Although if your browser was connected to Firefox sync you could get most things back by signing in your new computer.

I hope this helped.