Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox won't allow me to enter Zotero password

  • 2 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par guigs

jnadel
jnadel
more options

I'm trying to sync my Zotero files and every time I do I get the an error message. I went through the Zotero help network, and they said that the problem was that Firefox thought I was using a master password (I'm not), or that I was cancelling the password dialog (I'm not). Here is the error report message I receive:

[JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "TypeError: tab.page.annotations is undefined" {file: "chrome://zotero/content/browser.js" line: 324}] [JavaScript Error: "uncaught exception: Password not set"]

I'm trying to sync my Zotero files and every time I do I get the an error message. I went through the Zotero help network, and they said that the problem was that Firefox thought I was using a master password (I'm not), or that I was cancelling the password dialog (I'm not). Here is the error report message I receive: [JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "NS_ERROR_ABORT: User canceled master password entry" {file: "resource://gre/components/crypto-SDR.js" line: 115}] [JavaScript Error: "uncaught exception: Password not set"] [JavaScript Error: "TypeError: tab.page.annotations is undefined" {file: "chrome://zotero/content/browser.js" line: 324}] [JavaScript Error: "uncaught exception: Password not set"]

Toutes les réponses (2)

guigs
guigs
more options

If you are not, there might be somewhere that thinks you do. For example, when you set up a master password there is a file that encrypts the stored passwords.

If you go and check the stored passwords in Firefox, remove the one for Zotero and visit the site and login with a new session. Is there a master password in this setting? Use a Primary Password to protect stored logins and passwords You can reset it or remove it with the .xul url in that article as well.

guigs
guigs
more options

<note: https://bugzilla.mozilla.org/show_bug.cgi?id=1111394>

Modifié le par cor-el