Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Can't send Emails - Receiving OK

  • 1 réponse
  • 42 ont ce problème
  • 1 vue
  • Dernière réponse par duggabe

broder
broder
more options

Hi - I would appreciate if you could advise how to resolve this issue. I can not send out Emails but I'm able to receive. My ISP has advised that my settings are correct and the issue appears to be with Thunderbird. I'm using a PC with Windows Vista and running Thunderbird 31.5.0. Thanks.

I get the following error message:

"An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:587), NB connect error 1460.":

Also when clicking on Account Settings - Outgoing Server (SMTP):

" The Local Directory path "C:\Users\broder\AppData\Roaming\Thunderbird\Profiles\mdsnvt19.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory. "

I would appreciate your response [also to my Email address: broder29@gmail.com] Much appreciated and Many Thanks Morris Broder

Hi - I would appreciate if you could advise how to resolve this issue. I can not send out Emails but I'm able to receive. My ISP has advised that my settings are correct and the issue appears to be with Thunderbird. I'm using a PC with Windows Vista and running Thunderbird 31.5.0. Thanks. I get the following error message: "An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:587), NB connect error 1460.": Also when clicking on Account Settings - Outgoing Server (SMTP): " The Local Directory path "C:\Users\broder\AppData\Roaming\Thunderbird\Profiles\mdsnvt19.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory. " I would appreciate your response [also to my Email address: broder29@gmail.com] Much appreciated and Many Thanks Morris Broder

Solution choisie

If you select Account Settings and click on 'Outgoing Server (SMTP)', the screen should have at least one entry to show. Highlight it and check the settings. Your gmail setup should look like this: Server Name: smtp.googlemail.com Port: 465 User Name: broder29@gmail.com Authentication method: Normal password Connection Security: SSL/TLS

Then go back to the Account Settings (click on the email name) and check the 'Outgoing Server (SMTP):' it should be the server you set up above: 'Google Mail - smtp.googlemail.com Click OK.

Lire cette réponse dans son contexte 👍 5

Toutes les réponses (1)

duggabe
duggabe
more options

Solution choisie

If you select Account Settings and click on 'Outgoing Server (SMTP)', the screen should have at least one entry to show. Highlight it and check the settings. Your gmail setup should look like this: Server Name: smtp.googlemail.com Port: 465 User Name: broder29@gmail.com Authentication method: Normal password Connection Security: SSL/TLS

Then go back to the Account Settings (click on the email name) and check the 'Outgoing Server (SMTP):' it should be the server you set up above: 'Google Mail - smtp.googlemail.com Click OK.