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firefox wont run on my computer

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par user1194064

rideabout
rideabout
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this is the error I am getting "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

this is the error I am getting "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

Toutes les réponses (3)

user1194064
user1194064
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That means that although the Firefox window is closed, it is still running in the background and will not respond to anything. The simplest solution to that is to restart the computer.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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The slightly less simple solution is to try to shut down Firefox using the Windows 7 Task Manager.

Ctrl+Shift+Esc launches the Task Manager (or you can choose it from the Ctrl+Alt+Del screen), then:

  • try the Applications tab, and End Task on Firefox windows you find there
  • if that does not work, try the Processes tab, and End Process on firefox.exe

This should crash Firefox out of memory and hopefully let you start it up again without having to shut down/restart Windows.

user1194064
user1194064
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jscher2000 said

The slightly less simple solution is to try to shut down Firefox using the Windows 7 Task Manager. Ctrl+Shift+Esc launches the Task Manager (or you can choose it from the Ctrl+Alt+Del screen), then:
  • try the Applications tab, and End Task on Firefox windows you find there
  • if that does not work, try the Processes tab, and End Process on firefox.exe
This should crash Firefox out of memory and hopefully let you start it up again without having to shut down/restart Windows.

Modifié le par user1194064