We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Emails Marked As Spam Since 31.5.0 Update

  • 2 réponses
  • 3 ont ce problème
  • 20 vues
  • Dernière réponse par DCBUS

more options

Hello, Since I updated to the latest version of Thunderbird, many of my usual incoming emails are marked as spam. I have deleted the profile on this account and let it rebuild, still many are marked as spam. Now I am having to monitor my spam folder. Also some of the emails that are marked spam by error, I marked as not junk, they come back to the spam folder.

Thanks JR

Hello, Since I updated to the latest version of Thunderbird, many of my usual incoming emails are marked as spam. I have deleted the profile on this account and let it rebuild, still many are marked as spam. Now I am having to monitor my spam folder. Also some of the emails that are marked spam by error, I marked as not junk, they come back to the spam folder. Thanks JR

Toutes les réponses (2)

more options

If it says "spam" then it's not Thunderbird doing it. (Thunderbird uses the word "Junk".)

Look to your email provider, your ISP, your own anti-spam software or 3rd-party tools such as spamassassin, spampal et al.

more options

Hello,

My apologies, I used the wrong term. It is marking as Junk. Even marking Junk on those emails I start, and when I get a response it marks Junk.

Thanks JR