Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't open .doc files attached to the mail.

  • 2 réponses
  • 9 ont ce problème
  • 15 vues
  • Dernière réponse par misilak

misilak
misilak
more options

After upgrading to the last version (31.6.00); I cannot open .doc files. I use Open Office 4.1.1. No problem with .xls or .pdf files. But neither the attachments in my sent mails nor the attachments in incoming mails type .doc can be opened by clicking on them. I have to first save to the computer than open the file which takes too much time. In the attachment you can see the error message. Here is the translation of the message: - Top window: File cannot be saved as an unknown error occured. Please retry. - Second window - below filename: Error - source mailbox

After upgrading to the last version (31.6.00); I cannot open .doc files. I use Open Office 4.1.1. No problem with .xls or .pdf files. But neither the attachments in my sent mails nor the attachments in incoming mails type .doc can be opened by clicking on them. I have to first save to the computer than open the file which takes too much time. In the attachment you can see the error message. Here is the translation of the message: - Top window: File cannot be saved as an unknown error occured. Please retry. - Second window - below filename: Error - source mailbox
Captures d’écran jointes

Solution choisie

Take a look in options / attachments and delete or change how you open .doc-files

Lire cette réponse dans son contexte 👍 3

Toutes les réponses (2)

Gnospen
Gnospen
more options

Solution choisie

Take a look in options / attachments and delete or change how you open .doc-files

misilak
misilak Auteur de la question
more options

Very interesting. It was written for doc type files: "OpenOffice Writer (defined)". (I made a translation maybe it is "default" in English version). Then i make it use another program and choose "Open Office Writer". Now it says OpeOffice Writer but no definer (or default) and it is working. Thank you very much Gnospen.