We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I have Chinese Characters showing up on the top of my Firefox page.

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Scribe

QJFK
QJFK
more options

The Chinese Characters have been showing up for a couple of months. I have tried using various Virus Detecting programs such as MalewareBites but they don't seem to fix the problem. These Chinese Characters show up on the initial Firefox Search Screen as well as my ANZ Bank and Ancestry.com.au webpages just to name a few. How can I get rid of them. These Chinese Characters don't appear on Google or Internet Explore. If this can't be fixed I may have to stop using Firefox and use Google or Internet Explorer. I have tried attaching an image of this problem but it appears I am unable to.

The Chinese Characters have been showing up for a couple of months. I have tried using various Virus Detecting programs such as MalewareBites but they don't seem to fix the problem. These Chinese Characters show up on the initial Firefox Search Screen as well as my ANZ Bank and Ancestry.com.au webpages just to name a few. How can I get rid of them. These Chinese Characters don't appear on Google or Internet Explore. If this can't be fixed I may have to stop using Firefox and use Google or Internet Explorer. I have tried attaching an image of this problem but it appears I am unable to.

Solution choisie

Hi, this is a known problem with McAfee Site Adviser, so if you are using it, that could be the cause. Here's a link to their forum, and here's instructions for removing it - should you wish to.

Hope that helps.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

Scribe
Scribe
more options

Solution choisie

Hi, this is a known problem with McAfee Site Adviser, so if you are using it, that could be the cause. Here's a link to their forum, and here's instructions for removing it - should you wish to.

Hope that helps.