Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I took Mozilla Firefox off my computer and now I am trying to download the new copy and it always gets interrupted. what should I do?

  • 3 réponses
  • 5 ont ce problème
  • 12 vues
  • Dernière réponse par bberens2015

more options

I took Mozilla Firefox off and now I cannot seem to restore it. Message (while downloading) says download interrupted.

I took Mozilla Firefox off and now I cannot seem to restore it. Message (while downloading) says download interrupted.

Solution choisie

does downloading from

Http://ftp.mozilla.org/pub/firefox/releases/37.0.1/win32/en-US/ work, have you tried IE for downloading it, its best feature is of course downloading Firefox.


or u may Try deleting the program directory and installing again.

If it is not successful, delete program directories again. Then download and install an older version of Firefox from here https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

If installing an older version of Firefox worked, please update Firefox AS SOON AS YOU OPEN THE BROWSER.

Please report back soon.

WARNING: Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files.

WARNING: Always use caution when downloading content from the internet. I will take no responsibility for any damage caused by a download. Download at your own risk!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Try the download from https://www.mozilla.org/en-US/firefox/all/, let me know if that works.

I'm curious as to why you removed Firefox in the first place?

more options

Solution choisie

does downloading from

Http://ftp.mozilla.org/pub/firefox/releases/37.0.1/win32/en-US/ work, have you tried IE for downloading it, its best feature is of course downloading Firefox.


or u may Try deleting the program directory and installing again.

If it is not successful, delete program directories again. Then download and install an older version of Firefox from here https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

If installing an older version of Firefox worked, please update Firefox AS SOON AS YOU OPEN THE BROWSER.

Please report back soon.

WARNING: Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files.

WARNING: Always use caution when downloading content from the internet. I will take no responsibility for any damage caused by a download. Download at your own risk!

Modifié le par James

more options

Thank you, thank you, thank you. I hate when I delete something or try to fix something on my computer and many problems instead. You guys really saved the day. God Bless You All

Becky Berens