Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Since I activated Malwarbytes firefox isn't recognizing my master security password...is this coincidence

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par cor-el

more options

I activated Malwarebytes today and ran a scan. After that my computer restarted and the normal prompts for my Master Security Password for Mozilla firefox came up. However, it is no longer recognizing my Master Security password. Is this a coincidence or is there something with the connection of the 2 programs? Any help would be appreciated.

I activated Malwarebytes today and ran a scan. After that my computer restarted and the normal prompts for my Master Security Password for Mozilla firefox came up. However, it is no longer recognizing my Master Security password. Is this a coincidence or is there something with the connection of the 2 programs? Any help would be appreciated.

Toutes les réponses (1)

more options

Does Firefox recognize the Master Password if you try to access the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

If there is an error with the MP then Firefox would ask again for the MP. If the MP is accepted, but no names & passwords show up then there might be a problem with the logins.json file in the Firefox profile folder.

You can check the content of the logins.json file in the Scratchpad (Firefox/Tools > Web Developer). Click the "Pretty Print" button to format the file for readability.