Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can't download latest version of Firefox and Adobe Flash Player

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

I was trying to update the latest Firefox version and it says to click the "menu" button. I don't know where on my computer I am supposed to be to be able to click a "menu" button. I am also trying to download Adobe Flash Player (I had it but don't know what happened to it) but Firefox won't let me download and I don't know how to be able to download it. Thank you for any assistance you can give me. Mary

I was trying to update the latest Firefox version and it says to click the "menu" button. I don't know where on my computer I am supposed to be to be able to click a "menu" button. I am also trying to download Adobe Flash Player (I had it but don't know what happened to it) but Firefox won't let me download and I don't know how to be able to download it. Thank you for any assistance you can give me. Mary

Toutes les réponses (2)

more options

3-bar or "hamburger" button on the right-side of the Navigation Toolbar, which says Open menu on cursor hover - assuming you haven't gotten rid of it with a "retro" type of add-on or theme.


Download the latest version of Firefox from here: https://www.mozilla.org/en-US/firefox/all/


IMHO, this is the best way to proceed when "updating" or installing Adobe Flash.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html About 3/4 down that page, grab the Extended Support Release - Flash Player 13.0.0.296 version for WinXP.

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.

Modifié le par the-edmeister

more options

Hold off on the update for now. Users have been reporting problems.

Please do not comment in bug reports. Bug 1180419 - After upgrading to Firefox 39, could not launch URL from Address bar. Enter key won't work. https://bugzilla.mozilla.org/show_bug.cgi?id=1180419