Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Recover deleted email account

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Matt

cmb0823
cmb0823
more options

I had an email account set up as a POP account in Thunderbird. I had to switch it over to IMAP so it would sync with my online email account. I was told to delete the POP account and set up the account from scratch as IMAP, and of course when I did so, all of the emails and folders I had in Thunderbird disappeared. I found the link for "Recovering deleted mail accounts", and I seem to have found the profile, which contains the files of all my old email folders, but I cannot figure out how to get them to import into Thunderbird to recover my deleted mail and folders. HELP!!!

I had an email account set up as a POP account in Thunderbird. I had to switch it over to IMAP so it would sync with my online email account. I was told to delete the POP account and set up the account from scratch as IMAP, and of course when I did so, all of the emails and folders I had in Thunderbird disappeared. I found the link for "Recovering deleted mail accounts", and I seem to have found the profile, which contains the files of all my old email folders, but I cannot figure out how to get them to import into Thunderbird to recover my deleted mail and folders. HELP!!!

Toutes les réponses (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

http://kb.mozillazine.org/Recovering_deleted_mail_accounts is I assume what your referring to.

Have you installed the import export tools add-on they mention? https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/