Everything I print from from browsers is printing purple
This all started with printing a fedex shipping label. Now everything I print from the internet...for example a return label for amazon is now printing purple. When I print from Chrome it does not print purple.
Solution choisie
Several printer issues can be resolved by resetting Firefox's printer settings:
1. In the Address or URL bar, type: about:config and press Enter.
( "This might void your warranty!" warning page may appear. Click 'I'll be careful, I promise!' to continue to the about:config page.
2. In the Search field, type print_printer.
3. Right-click on the print_printer setting and select Reset.
Click the menu button [the three bars] and then click the Exit icon .
When you start Firefox again, try printing the same page with which you had problems previously.
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Solution choisie
Several printer issues can be resolved by resetting Firefox's printer settings:
1. In the Address or URL bar, type: about:config and press Enter.
( "This might void your warranty!" warning page may appear. Click 'I'll be careful, I promise!' to continue to the about:config page.
2. In the Search field, type print_printer.
3. Right-click on the print_printer setting and select Reset.
Click the menu button [the three bars] and then click the Exit icon .
When you start Firefox again, try printing the same page with which you had problems previously.
Thanks! This fixed the issue.
I am trying this. When I type in print_printer I get just a white screen. It does not recognize this selection. Where do I go from here?
carolganz,
That will happen if a Printer was never used thru Firefox.
Please start your own thread here: https://support.mozilla.org/en-US/questions/new
And provide the requested information while using Firefox to create the new questions thread.