Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

"master password" not recognized,it doesn't send me an email, If I reset my master password -will it remove all my passwords from my computer or just mazilla?

  • 2 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par the-edmeister

Robert E Brown
Robert E Brown
more options

I have tried over and over and it will not recognize my master password. I actually had a similar problem with the regular password before going with the master. If I reset the "master" password I need to know that it won't delete all my passwords where I use them like ebay, apple or emails. I don't want to be locked out of sites or the loose them on this computer. when you say it removes them all, do you just mean the ones I have entered for firefox? WHAT DO YOU MEAN IT WILL REMOVE ALL? from my computer????

Warning: Resetting your master password will remove all of your saved usernames and passwords. 

   In the Firefox location bar, enter the following location:
   chrome://pippki/content/resetpassword.xul
   Press Return.
   The "Reset Master Password" page will appear. Click the Reset button, to reset your master password.

   reset master pw fx29
I have tried over and over and it will not recognize my master password. I actually had a similar problem with the regular password before going with the master. If I reset the "master" password I need to know that it won't delete all my passwords where I use them like ebay, apple or emails. I don't want to be locked out of sites or the loose them on this computer. when you say it removes them all, do you just mean the ones I have entered for firefox? WHAT DO YOU MEAN IT WILL REMOVE ALL? from my computer???? Warning: Resetting your master password will remove all of your saved usernames and passwords. In the Firefox location bar, enter the following location: chrome://pippki/content/resetpassword.xul Press Return. The "Reset Master Password" page will appear. Click the Reset button, to reset your master password. reset master pw fx29

Solution choisie

Yes, resetting the Master Password or deleting key3.db will remove all password that are stored in the Password Manager.

If you use the Time Machine then try to restore the logins.json and key3.db files from that backup in case you remember the MP you used in the past.

Make a backup of the current versions of these files.

You can use this button to go to the current Firefox profile folder:

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Yes, resetting the Master Password or deleting key3.db will remove all password that are stored in the Password Manager.

If you use the Time Machine then try to restore the logins.json and key3.db files from that backup in case you remember the MP you used in the past.

Make a backup of the current versions of these files.

You can use this button to go to the current Firefox profile folder:

the-edmeister
the-edmeister
  • Moderator
more options

Master Password is internal to Firefox and its files. No way to "email" the Master Password to you. As cor-el mentioned, if you reset your Master Password all your will be deleted - in Firefox only; won't affect passwords for other programs on that Mac.