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Have been opening jigzone for years on firefox until today! Why no jigzone?

  • 4 réponses
  • 24 ont ce problème
  • 6 vues
  • Dernière réponse par Jhp512

dimo1940
dimo1940
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I am using windows 8.1 and just today I cannot get jigzone.com to open. I have done nothing to cause this. How do I resolve this problem?

I am using windows 8.1 and just today I cannot get jigzone.com to open. I have done nothing to cause this. How do I resolve this problem?

Solution choisie

Hello!

Do you appear to be getting a blank white screen? If so, I am too and it appears as though it is an issue with the website itself and not the browser. I checked in multiple browsers and get the same issue with each one. The website might just be down at the moment.

Let me know if you have any further questions! Thank you

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Toutes les réponses (4)

Jhp512
Jhp512
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Solution choisie

Hello!

Do you appear to be getting a blank white screen? If so, I am too and it appears as though it is an issue with the website itself and not the browser. I checked in multiple browsers and get the same issue with each one. The website might just be down at the moment.

Let me know if you have any further questions! Thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
dimo1940
dimo1940 Auteur de la question
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It appears it is the website and guess I will just have to wait. All else is operating just fine.

Jhp512
Jhp512
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Sounds great! Let me know if there is anything in the future I can help with!