Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

After installing an add-on to block trackers and another to manage cookies I became unable to log-in to Twitter and other sites

  • 2 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par Skian

more options

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I start completely fresh? Or is there another way to solve this problem -- restarting the laptop didn't help. either.

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I start completely fresh? Or is there another way to solve this problem -- restarting the laptop didn't help. either.

Solution choisie

This might be a good time to try the Refresh feature. This article has more information about what it keeps and what it throws away: Refresh Firefox - reset add-ons and settings.

Alternately, you might just need to fix your cookie settings. Please check this article for how to maximize site compatibility and, if that works but you think that's too permissive, we can describe other options: Websites say cookies are blocked - Unblock them.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

This might be a good time to try the Refresh feature. This article has more information about what it keeps and what it throws away: Refresh Firefox - reset add-ons and settings.

Alternately, you might just need to fix your cookie settings. Please check this article for how to maximize site compatibility and, if that works but you think that's too permissive, we can describe other options: Websites say cookies are blocked - Unblock them.

more options

Thanks -- refreshing Firefox worked