Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Tab Mix Plus replaces Firefox opening page

  • 5 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par Scribe

kuopiofi
kuopiofi
more options

I changed my computer few days ago and everything was pretty much fine, until few hours ago I found out that instead of my homepage being the opening page in Firefox, it was replaced with http://www.istartsurf.com/?type=sc&ts=1439814415&z=70292a08e6d1d7ebbfb6bf3g8zec2tebag8z5c2o6e&from=tugs&uid=ST1000DM003-1ER162_Z4Y7AB8D and gives in Options Tab Mix Plus.

I don't know how or why that happened, but it gives me no other options than that link, homepage is still the same, but it changes to the given link instead of google that is my homepage.

Anyone got clues how to fix this?

I changed my computer few days ago and everything was pretty much fine, until few hours ago I found out that instead of my homepage being the opening page in Firefox, it was replaced with http://www.istartsurf.com/?type=sc&ts=1439814415&z=70292a08e6d1d7ebbfb6bf3g8zec2tebag8z5c2o6e&from=tugs&uid=ST1000DM003-1ER162_Z4Y7AB8D and gives in Options Tab Mix Plus. I don't know how or why that happened, but it gives me no other options than that link, homepage is still the same, but it changes to the given link instead of google that is my homepage. Anyone got clues how to fix this?

Toutes les réponses (5)

kuopiofi
kuopiofi Auteur de la question
more options

And before anyone asks, yes I tried it without Add-Ons. It came back after I returned Tab Mix Plus.

Scribe
Scribe
more options

Hi, please try working through How to remove iStartSurf.com virus (Removal Guide) by Malware Tips. The article is aimed at Win 7/8 so you may need to make modifications to suit Win 10.

Note that not all programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page etc., which you can do by running SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Modifié le par Scribe

kuopiofi
kuopiofi Auteur de la question
more options

Does SearchReset keep iStartSurf from infecting my computer again?

kuopiofi
kuopiofi Auteur de la question
more options

Are there other options than iStartSurf for causing this? There's no new programs I haven't knowingly loaded and even less those mentioned on the list of removable, so either the programs have been hidden somehow or it's something else.

Scribe
Scribe
more options

Hi, SearchReset is just a convenient way of changing your settings like home page back to default, it has no anti-virus properties.

You can try disabling Tab Mix Plus, but iStartSurf is a browser hijacker which you need to remove - did you run all the virus removal programs in the article I linked to?