Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Bookmark and history restoration not working??

  • 5 réponses
  • 9 ont ce problème
  • 1 vue
  • Dernière réponse par BenYandell

more options

My bookmark/favorites, bookmark folders, bookmark toolbar, and all my history is missing and I am unable to restore them per your instructions.

My bookmark/favorites, bookmark folders, bookmark toolbar, and all my history is missing and I am unable to restore them per your instructions.

Toutes les réponses (5)

more options

Bookmarks are backed up and can be restored, but browsing history isn't backed up - no way to restore history in Firefox.

As far as the instructions you read - specifically, which support page did you read?

more options

I went to bookmarks,show all, import & backup, restore, and choose file at which point I had a choice of numerous favorite links to restore from and had no idea which to choose.

more options

Choose one at the top of the Restore listing, with the largest number of "items". (that's the number of bookmarks in that bookmarksbackup file)

more options

the-edmeister said

Choose one at the top of the Restore listing, with the largest number of "items". (that's the number of bookmarks in that bookmarksbackup file)
more options

I am having the same problem. I followed the instructions for restoring bookmarks. I chose the date with the largest number. I did get some of my bookmarks back, but not all. What else can I do?