We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Profile Missing Inaccessible -I fix it and it happens again. Every time.

  • 1 réponse
  • 2 ont ce problème
  • 8 vues
  • Dernière réponse par cor-el

more options

I keep receiving the "Firefox cannot be loaded. Your profile may be missing or inaccessible." I have gone into profile manager, created a new profile, and gotten it to load. The next time I start Firefox, the same thing happens. Every time. I have even tried creating a profile and putting it in a different folder. Please help! Is there a permanent fix for this error?

I am running OS X Yosemite 10.10.5

I keep receiving the "Firefox cannot be loaded. Your profile may be missing or inaccessible." I have gone into profile manager, created a new profile, and gotten it to load. The next time I start Firefox, the same thing happens. Every time. I have even tried creating a profile and putting it in a different folder. Please help! Is there a permanent fix for this error? I am running OS X Yosemite 10.10.5

Toutes les réponses (1)

more options

Did you check the permissions of the profiles.ini file and does the profiles.ini files gets created?

If the new profile that you created in the Profile Manager isn't registered in the profiles.ini file then you keep having this issue.

You should find the profiles.ini file in this hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
  • Mac: ~/Library/Application Support/Firefox/
  • Linux: ~/.mozilla/firefox/

If deleting the profiles.ini file isn't working then also check the location of the cache files.

  • Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
  • Mac: ~/Library/Caches/Firefox/Profiles/
  • Linux:~/.cache/mozilla/firefox/

On Mac ~/Library is a hidden folder.