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My emails wont load, bar at the bottom is red saying 657%

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Wayne Mery

durrento
durrento
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I have recently deleted alot of my emails to try to fix this but has not worked.

It seems that each time I long in the number in the red bar gets bigger it is saying 657% now

Thunderbird is runig slow. I can see an email subject in the inbox but when I click on it it wont open. 



 Application Basics

   Name: Thunderbird
   Version: 38.3.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20150928051427
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.123-reg.co.uk:993, SSL, passwordCleartext
     OUTGOING: smtp.123-reg.co.uk:465, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports

 Extensions
   British English Dictionary, 1.19.1, true, en-GB@dictionaries.addons.mozilla.org
   Lightning, 4.0.3.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.3.0
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: d94a38f3-395c-40fe-94d5-030ff799234
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1445507929
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     print.printer_WF-3520_Series(Network).print_bgcolor: false
     print.printer_WF-3520_Series(Network).print_bgimages: false
     print.printer_WF-3520_Series(Network).print_colorspace:
     print.printer_WF-3520_Series(Network).print_command:
     print.printer_WF-3520_Series(Network).print_downloadfonts: false
     print.printer_WF-3520_Series(Network).print_duplex: 1515870810
     print.printer_WF-3520_Series(Network).print_edge_bottom: 0
     print.printer_WF-3520_Series(Network).print_edge_left: 0
     print.printer_WF-3520_Series(Network).print_edge_right: 0
     print.printer_WF-3520_Series(Network).print_edge_top: 0
     print.printer_WF-3520_Series(Network).print_evenpages: true
     print.printer_WF-3520_Series(Network).print_footercenter:
     print.printer_WF-3520_Series(Network).print_footerleft: &PT
     print.printer_WF-3520_Series(Network).print_footerright: &D
     print.printer_WF-3520_Series(Network).print_headercenter:
     print.printer_WF-3520_Series(Network).print_headerleft: &T
     print.printer_WF-3520_Series(Network).print_headerright: &U
     print.printer_WF-3520_Series(Network).print_in_color: true
     print.printer_WF-3520_Series(Network).print_margin_bottom: 0.5
     print.printer_WF-3520_Series(Network).print_margin_left: 0.5
     print.printer_WF-3520_Series(Network).print_margin_right: 0.5
     print.printer_WF-3520_Series(Network).print_margin_top: 0.5
     print.printer_WF-3520_Series(Network).print_oddpages: true
     print.printer_WF-3520_Series(Network).print_orientation: 0
     print.printer_WF-3520_Series(Network).print_page_delay: 50
     print.printer_WF-3520_Series(Network).print_paper_data: 9
     print.printer_WF-3520_Series(Network).print_paper_height: 11.00
     print.printer_WF-3520_Series(Network).print_paper_name:
     print.printer_WF-3520_Series(Network).print_paper_size_type: 0
     print.printer_WF-3520_Series(Network).print_paper_size_unit: 1
     print.printer_WF-3520_Series(Network).print_paper_width: 8.50
     print.printer_WF-3520_Series(Network).print_plex_name:
     print.printer_WF-3520_Series(Network).print_resolution: 1515870810
     print.printer_WF-3520_Series(Network).print_resolution_name:
     print.printer_WF-3520_Series(Network).print_reversed: false
     print.printer_WF-3520_Series(Network).print_scaling: 1.00
     print.printer_WF-3520_Series(Network).print_shrink_to_fit: true
     print.printer_WF-3520_Series(Network).print_to_file: false
     print.printer_WF-3520_Series(Network).print_unwriteable_margin_bottom: 0
     print.printer_WF-3520_Series(Network).print_unwriteable_margin_left: 0
     print.printer_WF-3520_Series(Network).print_unwriteable_margin_right: 0
     print.printer_WF-3520_Series(Network).print_unwriteable_margin_top: 0
     privacy.sanitize.timeSpan: 0

 Graphics

     Adapter Description: NVIDIA GeForce GT 740
     Vendor ID: 0x10de
     Device ID: 0x0fc8
     Adapter RAM: 2048
     Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
     Driver Version: 9.18.13.4448
     Driver Date: 10-16-2014
     Direct2D Enabled: false
     DirectWrite Enabled: false (6.2.9200.17461)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 1
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.8
     4.10.8

     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS Util
     3.19.2
     3.19.2

     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC
I have recently deleted alot of my emails to try to fix this but has not worked. It seems that each time I long in the number in the red bar gets bigger it is saying 657% now Thunderbird is runig slow. I can see an email subject in the inbox but when I click on it it wont open. Application Basics Name: Thunderbird Version: 38.3.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20150928051427 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (imap) imap.123-reg.co.uk:993, SSL, passwordCleartext OUTGOING: smtp.123-reg.co.uk:465, SSL, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Crash Reports Extensions British English Dictionary, 1.19.1, true, en-GB@dictionaries.addons.mozilla.org Lightning, 4.0.3.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.3.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: d94a38f3-395c-40fe-94d5-030ff799234 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1445507929 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true print.printer_WF-3520_Series(Network).print_bgcolor: false print.printer_WF-3520_Series(Network).print_bgimages: false print.printer_WF-3520_Series(Network).print_colorspace: print.printer_WF-3520_Series(Network).print_command: print.printer_WF-3520_Series(Network).print_downloadfonts: false print.printer_WF-3520_Series(Network).print_duplex: 1515870810 print.printer_WF-3520_Series(Network).print_edge_bottom: 0 print.printer_WF-3520_Series(Network).print_edge_left: 0 print.printer_WF-3520_Series(Network).print_edge_right: 0 print.printer_WF-3520_Series(Network).print_edge_top: 0 print.printer_WF-3520_Series(Network).print_evenpages: true print.printer_WF-3520_Series(Network).print_footercenter: print.printer_WF-3520_Series(Network).print_footerleft: &PT print.printer_WF-3520_Series(Network).print_footerright: &D print.printer_WF-3520_Series(Network).print_headercenter: print.printer_WF-3520_Series(Network).print_headerleft: &T print.printer_WF-3520_Series(Network).print_headerright: &U print.printer_WF-3520_Series(Network).print_in_color: true print.printer_WF-3520_Series(Network).print_margin_bottom: 0.5 print.printer_WF-3520_Series(Network).print_margin_left: 0.5 print.printer_WF-3520_Series(Network).print_margin_right: 0.5 print.printer_WF-3520_Series(Network).print_margin_top: 0.5 print.printer_WF-3520_Series(Network).print_oddpages: true print.printer_WF-3520_Series(Network).print_orientation: 0 print.printer_WF-3520_Series(Network).print_page_delay: 50 print.printer_WF-3520_Series(Network).print_paper_data: 9 print.printer_WF-3520_Series(Network).print_paper_height: 11.00 print.printer_WF-3520_Series(Network).print_paper_name: print.printer_WF-3520_Series(Network).print_paper_size_type: 0 print.printer_WF-3520_Series(Network).print_paper_size_unit: 1 print.printer_WF-3520_Series(Network).print_paper_width: 8.50 print.printer_WF-3520_Series(Network).print_plex_name: print.printer_WF-3520_Series(Network).print_resolution: 1515870810 print.printer_WF-3520_Series(Network).print_resolution_name: print.printer_WF-3520_Series(Network).print_reversed: false print.printer_WF-3520_Series(Network).print_scaling: 1.00 print.printer_WF-3520_Series(Network).print_shrink_to_fit: true print.printer_WF-3520_Series(Network).print_to_file: false print.printer_WF-3520_Series(Network).print_unwriteable_margin_bottom: 0 print.printer_WF-3520_Series(Network).print_unwriteable_margin_left: 0 print.printer_WF-3520_Series(Network).print_unwriteable_margin_right: 0 print.printer_WF-3520_Series(Network).print_unwriteable_margin_top: 0 privacy.sanitize.timeSpan: 0 Graphics Adapter Description: NVIDIA GeForce GT 740 Vendor ID: 0x10de Device ID: 0x0fc8 Adapter RAM: 2048 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version: 9.18.13.4448 Driver Date: 10-16-2014 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.17461) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0 AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo JavaScript Incremental GC: 1 Accessibility Activated: 1 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.10.8 4.10.8 NSS 3.19.2 Basic ECC 3.19.2 Basic ECC NSS Util 3.19.2 3.19.2 NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC

Toutes les réponses (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

What happens if you start Thunderbird in saf emode? https://support.mozilla.org/en-US/kb/safe-mode