flash player gets audio but not video from some sites on wide screen display
On the streaming website http://www.i24news.tv/en/tv/live, the flash player plays audio but the video space is just a black rectangle. This is on my Windows computer with a wide screen display. My other 2 computers, with identical FF profiles, and with a standard display, play the video just fine.
Solution choisie
Problem solved. Thank you. I had to disable hardware acceleration in the Flash player. That fixed it.
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Please update your plugins to the latest version. Check to make sure you are up to date:
If you see any issues also see:
This did not solve the problem. The video at this site worked fine with FF41 and an older version of Flash so I do not know what caused the problem or perhaps something with the web site. In searching through the Mozilla Support Resolved questions I found an identical issue as mine that was solved with an additional CSS text file. I lost the location of that solution and can not find it again. Can someone help me fine that solution? Thanks.
You can check for problems with current Shockwave Flash plugin versions and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also:
Solution choisie
Problem solved. Thank you. I had to disable hardware acceleration in the Flash player. That fixed it.