Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Whenever I open FF, I'm told my homepage (Google) is "new" and I must click "continue with new homepage."

  • 1 réponse
  • 2 ont ce problème
  • 15 vues
  • Dernière réponse par Scribe

Bayleaves
Bayleaves
more options

Google is set as default search engine. Ask.com has repeatedly attempted to become the default in recent months, as has Yahoo. Ask.com hijacked itself in while my spouse was using the computer. Although I reset the homepage, and in Options/General Google shows as default search engine, I now get this "new homepage" pop-up message every time I open FireFox and must choose "continue with the new homepage" (not the default answer) and click "OK" to avoid reverting. Might this be a Windows10 bug? Even something designed to get me to change browsers?

Google is set as default search engine. Ask.com has repeatedly attempted to become the default in recent months, as has Yahoo. Ask.com hijacked itself in while my spouse was using the computer. Although I reset the homepage, and in Options/General Google shows as default search engine, I now get this "new homepage" pop-up message every time I open FireFox and must choose "continue with the new homepage" (not the default answer) and click "OK" to avoid reverting. Might this be a Windows10 bug? Even something designed to get me to change browsers?

Toutes les réponses (1)

Scribe
Scribe
more options

Hi, please try working through Remove Ask Toolbar and Ask.com Search by Malware Tips - sorry the article is a little old, so you may have to improvise!

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.