Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Since installing Mozilla Firefox on my Dell laptop with Windows 7, I cannot disconnect my touchpad and just use my mouse. I can't even find "touchpad."

  • 3 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par FredMcD

more options

Previously, I used IE and disconnected my touchpad and began using a mouse. Since installing Mozilla Firefox, my touchpad is working again; BUT I DON'T WANT IT TO WORK. I ONLY WANT TO USE A MOUSE, BUT I CAN'T FIND THE TOUCHPAD CONTROL in my Control Panel anymore. What the heck happened? I have searched and searched, and I cannot find any way to turn the touchpad off because I can't even find the touchpad control anymore. With the touchpad on, my cursor jumps all over the place. When I was using just the mouse and the touchpad was turned off, this did not happen. It is happening again. Well, thanks to anyone who can solve this.

Previously, I used IE and disconnected my touchpad and began using a mouse. Since installing Mozilla Firefox, my touchpad is working again; BUT I DON'T WANT IT TO WORK. I ONLY WANT TO USE A MOUSE, BUT I CAN'T FIND THE TOUCHPAD CONTROL in my Control Panel anymore. What the heck happened? I have searched and searched, and I cannot find any way to turn the touchpad off because I can't even find the touchpad control anymore. With the touchpad on, my cursor jumps all over the place. When I was using just the mouse and the touchpad was turned off, this did not happen. It is happening again. Well, thanks to anyone who can solve this.

Toutes les réponses (3)

more options

Windows > Control Panel. There is a setting that; if there is a mouse, the touch pad is disabled. Use this.

more options

There is no touchpad there. That's the point. Where did it go? It was there when I used Internet Explorer; but, since I have installed Mozilla Firefox, touchpad has disappeared. I was able to turn off the touchpad when I had IE. Then when I installed Firefox it started working again w/o my doing anything, and there is no setting there anymore to turn it off. What the heck happened, I wonder. I sure wish I could turn touchpad off again. I wish I could find it now.

more options

The touchpad could be listed with the mouse, or something like that.