Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Problem installing Firefox

  • 2 réponses
  • 3 ont ce problème
  • 10 vues
  • Dernière réponse par sheiler1

more options

I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

Solution choisie

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

more options

Solution choisie

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

more options

I have uninstalled and attempted reinstall several times in various ways - still no Firefox on my computer - it is a 64 bit Windows 7

I tried using Explorer and Google Chrome - no lluck

Modifié le par sheiler1