Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

TB: Missing folders in Local Folders

  • 2 réponses
  • 6 ont ce problème
  • 2 vues
  • Dernière réponse par antspants

more options

I backed up my emails to Local Folders -> emai@email.com and in doing so, created Inbox and Sent.

At a later date, I did another back up but I made a mistake: instead of copying my Input and Sent to Local Folders -> email@email.com, I sent them to Local Folders -> email@email.com -> Input and Local Folders -> email@email.com -> Sent respectively, this gave me an Input and a Sent sub directory. The directory structure now is .....

Local Folders/email@email.com/Input Local Folders/email@email.com/Input.msf Local Folders/email@email.com/Input.sbd Local Folders/email@email.com/Input.sbd/Input Local Folders/email@email.com/Input.sbd/Input.msf

.... and the same structure for Sent.

This isn't a problem on its own, but the directories are not being displayed in the client and so I am unable to tidy them up and remove the sub directory. How can I get them doisplayed, please.

Thank you in advance.

I backed up my emails to Local Folders -> emai@email.com and in doing so, created Inbox and Sent. At a later date, I did another back up but I made a mistake: instead of copying my Input and Sent to Local Folders -> email@email.com, I sent them to Local Folders -> email@email.com -> Input and Local Folders -> email@email.com -> Sent respectively, this gave me an Input and a Sent sub directory. The directory structure now is ..... Local Folders/email@email.com/Input Local Folders/email@email.com/Input.msf Local Folders/email@email.com/Input.sbd Local Folders/email@email.com/Input.sbd/Input Local Folders/email@email.com/Input.sbd/Input.msf .... and the same structure for Sent. This isn't a problem on its own, but the directories are not being displayed in the client and so I am unable to tidy them up and remove the sub directory. How can I get them doisplayed, please. Thank you in advance.

Solution choisie

Hey christ1, thanks for your relpy.

I did download the addon but haven't got round to playing with it, but I have resolved the issue.

I renamed the files, and subdirectory files Inbox(.msf) and Sent(.msf) to _input(.msf) and _Sent(.msf) in the filesystem and restarted TB and the renamed folders appeared. I then tidied up the sub directories, right clicked the _Input/_Sent folders and renamed them them back to Input and Sent.

Everything now looks good.

It's strange but early on when trying to resolve this issue, it wouldn't allow me to recreate Inbox/Sent folders within TB, saying they already existed, but I could rename them!!

Anyway, resolved for me and I've passed on my experience to someone else with lost folders.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

You can use this add-on to import messages from the misplaced folders into the correct folders. https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

Once this is done, close Thunderbird, and delete the misplaces folders in the file system using your file manager.

more options

Solution choisie

Hey christ1, thanks for your relpy.

I did download the addon but haven't got round to playing with it, but I have resolved the issue.

I renamed the files, and subdirectory files Inbox(.msf) and Sent(.msf) to _input(.msf) and _Sent(.msf) in the filesystem and restarted TB and the renamed folders appeared. I then tidied up the sub directories, right clicked the _Input/_Sent folders and renamed them them back to Input and Sent.

Everything now looks good.

It's strange but early on when trying to resolve this issue, it wouldn't allow me to recreate Inbox/Sent folders within TB, saying they already existed, but I could rename them!!

Anyway, resolved for me and I've passed on my experience to someone else with lost folders.