Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Support on McAfee ScriptScan

ocasagrande
ocasagrande
more options

Hi, I have an error after installing McAfee VSE 8.8 when I open Mozilla Firefox I receive the error: McAfee ScriptScan for Firefox 15.4.0 (disabled). McAfee ScriptScan for Firefox could not be verified and was disabled

I found information at McAfee support site that mention that there is no support for Mozilla, that this is an Mozilla issue, is it possible to resolve this issue with your help?

Thanks

Hi, I have an error after installing McAfee VSE 8.8 when I open Mozilla Firefox I receive the error: McAfee ScriptScan for Firefox 15.4.0 (disabled). McAfee ScriptScan for Firefox could not be verified and was disabled I found information at McAfee support site that mention that there is no support for Mozilla, that this is an Mozilla issue, is it possible to resolve this issue with your help? Thanks

Toutes les réponses (2)

ocasagrande
ocasagrande Auteur de la question
more options

More information

the-edmeister
the-edmeister
  • Moderator
more options

"Signing" or "verification" is required for all Add-on extensions in Firefox 43. McAfee is being disingenuous if they say that "this is a Mozilla issue"; the rules apply to them as well as all other add-ons that are made for Firefox. If they don't like the rules of the game, they should cash in their chips and leave the table, IMO. https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

The section of that support article labeled What can I do if Firefox disables an installed, unsigned add-on? provides an override that you can enable, which will cover you until Firefox 47 is released.