Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 1 réponse
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par FredMcD

more options

Firefox crashes while trying to bookmark a page. In order to create a bookmark I have to open "Show All Bookmarks" then create a folder, with sub-folders, then "Bookmark This Page" if I try to "Bookmark This Page" create a new folder or sub-folder the bookmark library stops responding which in turn causes the entire browser to crash, I have two options to chose from, either wait until program responds, or quit program and then restart. I have never seen it start to respond, and I have waited for up to 30 minutes waiting. So I always end up quitting the program and then restarting Firefox. Most of the time it will restart with all tabs open prior to the crash, however if I try to do anything while the tabs are reloading it will crash all over, even if I try to bookmark a tab that has reloaded while the others are still loading. Some times I get the restore session option which allows me to pick and choose the pages I want to restore, but just as I have stated I can't do anything while the tabs reload other wise the browser crashes. I began having this problem 2 browser upgrades before my current version 44.0, I hope someone can help me with this issue as I do not care for any other browser available.

Firefox crashes while trying to bookmark a page. In order to create a bookmark I have to open "Show All Bookmarks" then create a folder, with sub-folders, then "Bookmark This Page" if I try to "Bookmark This Page" create a new folder or sub-folder the bookmark library stops responding which in turn causes the entire browser to crash, I have two options to chose from, either wait until program responds, or quit program and then restart. I have never seen it start to respond, and I have waited for up to 30 minutes waiting. So I always end up quitting the program and then restarting Firefox. Most of the time it will restart with all tabs open prior to the crash, however if I try to do anything while the tabs are reloading it will crash all over, even if I try to bookmark a tab that has reloaded while the others are still loading. Some times I get the restore session option which allows me to pick and choose the pages I want to restore, but just as I have stated I can't do anything while the tabs reload other wise the browser crashes. I began having this problem 2 browser upgrades before my current version 44.0, I hope someone can help me with this issue as I do not care for any other browser available.

Toutes les réponses (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29