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Firefox keeps loading web pages without result unless I start in Private mode

  • 5 réponses
  • 4 ont ce problème
  • 13 vues
  • Dernière réponse par Fragge

Fragge
Fragge
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I have Firefox v44, running on Win 7 (64 bit). I think my Firefox version is 32 bit.

If I just start Firefox as normal, and then try to load a webpage, it just keeps loading, regardless of webpage. If I instead start Firefow in PRivate mode, it works well. I can also create a new (non-private) window after this and it works. It does not work if I start in normal mode and then open a private session.

I have tried (without success);

  • Reseting Firefox to factory settings
  • Removed all versions of Java and reinstalled the latest version which now works well
  • Internet Explorer works well

Please advice!

I have Firefox v44, running on Win 7 (64 bit). I think my Firefox version is 32 bit. If I just start Firefox as normal, and then try to load a webpage, it just keeps loading, regardless of webpage. If I instead start Firefow in PRivate mode, it works well. I can also create a new (non-private) window after this and it works. It does not work if I start in normal mode and then open a private session. I have tried (without success); * Reseting Firefox to factory settings * Removed all versions of Java and reinstalled the latest version which now works well * Internet Explorer works well Please advice!

Solution choisie

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

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Toutes les réponses (5)

philipp
philipp
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Solution choisie

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.

philipp
philipp
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running in windows safemode didn't work at https://support.mozilla.org/en-US/questions/1106705#answer-836436

Fragge
Fragge Auteur de la question
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Many thank's for the speedy advice. Actually it seems that Firefox is working at the moment. I don't know what I've done, but I will hold off a day or two before reinstalling...

I forgot to mention that I also restarted without running autostart (using msconfig) before posting. I got a crash on first start of Firefox and on the second it just kept loading as before.

Fragge
Fragge Auteur de la question
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philipp said

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

As the issue remained, I have just uninstalled and installed the 64-bit version. So far it works like a charm! Thank you!