We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox icon on taskbar only accesses internet if "Open new tab" or "Open new window" is selected. How do I configure taskbar icon to work properly?

more options

The Firefox shortcut on my desktop works correctly, but recently, the icon on my taskbar will open Firefox, but won't access the internet. The only way I can get this to work is to right-click on the taskbar icon and select on of the Tasks: Open new tab, Open new window or New private window. I've tried to reinstall Firefox a few times but still have the issue. I'm running Firefox 44 on Windows 7. Any ideas?

The Firefox shortcut on my desktop works correctly, but recently, the icon on my taskbar will open Firefox, but won't access the internet. The only way I can get this to work is to right-click on the taskbar icon and select on of the Tasks: Open new tab, Open new window or New private window. I've tried to reinstall Firefox a few times but still have the issue. I'm running Firefox 44 on Windows 7. Any ideas?

Toutes les réponses (1)

more options

Hmm, what is the difference between your desktop shortcut and your pinned taskbar icon?

If you use the taskbar icon and get a blank page, if you click the Home button (or use the Alt+Home keyboard shortcut), will Firefox work normally from that point forward?