We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox chrashes the whole day, in normal and saftey mode

  • 5 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par FredMcD

more options

I´ve repaired Firefox, de- and reinstallation, new updates, and so on. Nothing helps. Firefox chrashes several times a day, since more than one week. Here some BP-ID of the last days... Absturz-ID: bp-b530a565-4789-4ef2-97c3-22ad62160204 Absturz-ID: bp-95f06062-fc57-4f47-b43d-52bf62160203 Absturz-ID: bp-b1a2ca39-dcfc-4b62-8c8a-f5a682160202

I need help.

Greets

I´ve repaired Firefox, de- and reinstallation, new updates, and so on. Nothing helps. Firefox chrashes several times a day, since more than one week. Here some BP-ID of the last days... Absturz-ID: bp-b530a565-4789-4ef2-97c3-22ad62160204 Absturz-ID: bp-95f06062-fc57-4f47-b43d-52bf62160203 Absturz-ID: bp-b1a2ca39-dcfc-4b62-8c8a-f5a682160202 I need help. Greets

Solution choisie

DustyMove needs more help re Crash Reports.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (5)

more options

You will no doubt get some specific advice on your crash reports but a little housekeeping in the meantime. Your installed plug-ins show three versions of Shockwave Flash. I suggest you remove all three and start again with a new version.

more options

Solution choisie

DustyMove needs more help re Crash Reports.

Modifié le par alan_r

more options

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.


Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version Version: 20.0.0.306
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict. Install the ’’’plugin’’’ only. Not the ’’’active_x’’’.

Adobe still offers Flash 18.0.0.326 as its extended support release further down

more options

bp-b530a565-4789-4ef2-97c3-22ad62160204

Signature js::RegExpShared::execute

inproc_agent.dll = Kaspersky Inproc Agent

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 953279 NEW --- Invalid pointer write crash on large regexp with lots of quantifiers, followed by a start-of-string assertion

908948 RESOLVED DUPLICATE Crash [@ execute] or [@ js::RegExpShared::execute] or Assertion failure: m_value, at assembler/assembler/MacroAssemblerCodeRef.h

856651 NEW --- Firefox crash [@ js::RegExpShared::execute]

763864 ASSIGNED --- crash in js::RegExpShared::execute or js::ExecuteRegExp mainly on ARMv6 devices

748212 VERIFIED FIXED Crash [@ js::RegExpShared::execute] or "Assertion failure: isRegExp()," +++++++++++++++++++++++++++++++++++++++++++++++ bp-95f06062-fc57-4f47-b43d-52bf62160203

Signature js::jit::CodeGenerator::generateBody

inproc_agent.dll = Kaspersky Inproc Agent

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

This is for Sumo's Related Bugs 1218925 NEW --- crash in js::jit::CodeGenerator::generateBody +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-b1a2ca39-dcfc-4b62-8c8a-f5a682160202

Signature XPCJSContextStack::InitSafeJSContext

inproc_agent.dll = Kaspersky Inproc Agent

more options

Disable / update Kaspersky


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration