We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

In Mozilla, new ghostery shows trackers but tab to remove them is blank

  • 2 réponses
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par joecobb

joecobb
joecobb
more options

For example circle om bottom right of this shows 2 trackers, as does the ghostery icon on my toolbar.

However, when i click on the icon on the toolbar it opens a blank square bubble, with no content, where the trackers should be identified and where I can block them.

I have no ability to block trackers with ghostery on Mozilla since the upgrade.

For example circle om bottom right of this shows 2 trackers, as does the ghostery icon on my toolbar. However, when i click on the icon on the toolbar it opens a blank square bubble, with no content, where the trackers should be identified and where I can block them. I have no ability to block trackers with ghostery on Mozilla since the upgrade.

Toutes les réponses (2)

Wesley Branton
Wesley Branton
more options

Mozilla does not develop or maintain the Ghostery addon, so you would probably receive better assistance if you contact the developer directly.

Sometimes addons are not fully compatible for the newest version of Firefox and the addon developer needs to update the addon to work with the new Firefox. If you advise the developer of the issue, they may be able to patch the issue.

You can also check to ensure that other addons are not conflicting with the Ghostery addon. To do this, try disabling all addons expect for Ghostery. If the issue goes away, it is probably another installed addon conflicting with Ghostery.

Please let us know if you are able to fix the issue.

joecobb
joecobb Auteur de la question
more options

As this only happens when logged into Mozilla, I was hoping there was a work around, similar to what i have to do to play on POGO.com when using Mozilla.